Answers to Frequently Ask Questions about the:

Reference Books

State OF GEORGIA LOW-VOLTAGE  exam

POWER LEARNING SYSTEMS Workshop

State Reference Books

Q: How do I order my reference books?
A: You can order your reference book by calling us at (404) 474-8774 or email us at Books@LowVoltageExam.com. You may also click on the page heading "Book Store" to the left and order them when you sign up for the Workshop.

Q: How long will it take to receive my book order?
A: Book orders submitted in the United States before 2:00 PM are processed and shipped the same business day. After 2:00 PM, shipping occurs the next business day. Weekend orders ship on the following Monday. Book orders are shipped via UPS Ground and you can expect your book order to arrive within 1 to 3 business days, unless special shipping arrangements have been previously arranged. Call us if you need to receive your books sooner. Note: Book orders submitted from Canada will take between 5 to 10 days to receive, however special shipping arrangements may also be made by calling us at (404) 474-8774.

Q: Are book tabs and indexes available for the reference books?
A: Yes, book tabs and indexes are available for purchase for some of the reference books. Book tabs make it quick and easy to reference the book chapters/headings faster than thumbing through them using the page headings. For example, "Scaffolds". If the question is about Scaffolds then you can get to the main heading quickly by looking in the OSHA book at the book tab "Scaffolds". Book indexes have been designed around this low voltage exam and make it quick and easy to find the answers. Power Learning Systems (PLS) customizes the book tabs and indexes based on the category of examination. To order book tab and/or indexes call us or click on Book Store or email us at Books@LowVoltageExam.com.

Q: How do I know what chapters or areas to study in the reference books?
A: When you sign up for a PLS workshop, we provide you with a Study Guide which outlines the specific chapters and articles you should focus on. The Study Guide includes sample exam based practice questions relating to the category of exam you're taking. You'll begin your studies by reading the Study Guide and follow the directions in it then do the practice exams. If you complete the Study Guide and practice exams and would like more to study, please call us (404) 474-8774 and ask to speak with the instructor, Steve Dale. Let him know and he will give you more guidance on where you need to focus your additional study time based on the conversation you have. Mr. Dale is here to help you pass the exam and wants to dialogue with you about your study progress so do not be shy about calling him. You may reach him after business hours and on the weekends on his cell phone at: 800-743-8027.

Q: Why won't you sell indexes to non-students?
A: PLS sells its State approved reference book indexes only to its students. The reason for this is because many many hours of hard work have gone into preparing these detailed indexes based on the low voltage exam. We consider this proprietary information which, due to our copyright, we prefer to keep out of the hands of any competitors.

Q: Can I buy used reference books from PLS?
A: No, PLS doesn't offer used books for sale. PLS sells the reference books to our students at cost. You'll need new books to highlight the appropriate sections relating to possible low voltage exam questions.

Q: Can I sell my reference books after I pass the State exam?
A:  PLS does not buy used books nor do we recommend selling your reference book(s) after you pass the exam. You should hold onto them for future reference when needed. You'll have times when you need to answer code related questions in the field at the job site so these books should be carried with you or be available for quick reference.

Q: Can I return my books for a refund after purchase?

A:  All reference materials purchased are final and nonrefundable with the following exception: PLS will refund the amount you paid for your books, minus our shipping and handling fee, within five (5) business days of your receipt of the book(s), provided you return them to us at your cost and in the same as new condition.

Back to Top

STATE exam

Q: How much study time is needed to pass the State exam?
A: The State of Florida low-voltage exams are difficult. In order to pass, you'll need to become very familiar with the State approved reference books for your category of exam. PLS recommends for you to focus on the relative chapters and articles where the State exam questions are derived. After registering for the workshop, PLS provides you with a study guide, which will direct you where to focus your study time. PLS also provides sample exam based practice questions as well as instruction on how to prepare to take the low-voltage exam and how to maximize your available testing time.

Q: What form of identification should I bring with me the day of the exam?
A: You must bring identification with you to the testing site and will not be permitted to enter the exam room without first producing this identification. The identification must bear both your picture and your signature (e.g. driver's license).  If you do not have such identification, you must bring a notarized photograph of yourself. You must also bring your "Admission Notice" which is sent to you by the testing company, Applied Measurement Professionals, Inc. (AMP). You should receive this a couple of weeks before the date of the exam. It will give you the time and location of the testing center. If you do not bring the "Admission Notice" you will NOT be admitted into the exam room. If you have not received your "Admission Notice" two (2) weeks prior to the exam date, you should call AMP at (800) 345-6559 and request a copy to be faxed to you.

Q: What should I bring to the workshop and State exam?
A: Bring ALL your State approved reference books to the workshop and State exam. You will need a non-programmable, battery operated or self-powered, non-printing, silent calculator. It can not have a keypad with 26 letters, such as an electronic organizer. You may bring a second calculator and/or spare batteries. The best calculators are the inexpensive ones that have both batteries and solar cells. Solar cells alone should be ok because the room is well lit with fluorescent lighting; however why take the chance? If you wear glasses, you may want to bring an extra pair and a cloth for cleaning them. If you have a tendency to get dry eye, bring some eye drops.

Q: Can I smoke during the State exam?
A: No, smoking is not allowed in the testing building. You may want to consider an alternative to smoking such as nicotine gum or some other method to curve your desire during the exam.

Q: What facilities are available at the testing site?
A: Restrooms. You can ask to use the restroom; however you can't take anything with you and an attendant may escort you to and from.

Q: Do I need to bring pencils and scratch paper to the State exam?
A: No, the testing center will provide you with a pencil at check in and one piece of scratch paper.

Q: Can I bring a snack and a beverage into the exam room?
A: No, you can't bring drinks or food into the testing room. You may leave the testing room for a drink of water, but you won't be give any addition testing time.

Q: Where do I put my belongings while I'm in the exam room?
A: Your vehicle is the only place you'll have available to store any item you have with you while you're taking the examination. The testing center doesn't have locker facilities or any other place where you can securely leave your items. You won't be able to take a coat or any other item into the exam room. Your coat may be left on a coat rack outside the exam room, which is unsecured. If you leave your wallet, cell phone, keys, etc. in your coat, realize they are unsecured and the testing center won't be responsible. It would be easy for someone to walk out of the testing center with your coat and thus your belongings. Place your keys and wallet in your pocket before going into the exam room. Don't get them out while in the exam room. Don't bring a cell phone, camera, or recorder of any kind into the testing center and exam room. Leave these items in your vehicle, home, or office..

Q: Where can someone wait for me to take the State exam?

Visitors aren't permitted in the testing center at any time. Candidates aren't allowed to visit with, talk to, or exchange messages with others once in the exam room.

Q: Is parking available at the testing site?
A: Yes, there is free parking available at all the testing center locations (Click Here to see exam locations).

Q: Can I write in my State exam books during the exam?
A: No, you're not permitted to make notes or do calculations in your exam reference materials or book during the exam. You must use the scratch paper provide by the proctor to make any notes or do calculations. This scratch paper must be turned in at the end of the examination.

Q: Can I write or make notes in my State exam books while I'm studying and then take them into or use them during the exam?
A: No, you can't make notes or do calculations in your exam books before the exam. The exam proctors review your reference materials prior to you entering the exam room. If the proctor finds any written note, you'll be asked to mark them out or erase them and do calculations. You must turn in your scratch paper at the end of the exam.

Q: What if I finish my exam early?
A: You may sign off the computer and quietly leave the exam room. See the proctor before you leave and they will check you out.

Q: Can I bring notes or other reference information to the testing site?
A: No, only State of Florida approved reference materials are allowed to be used during the State Low Voltage Exam.

Q: Can I bring my cellular telephone into the exam room?
A: NO cell phones or other recording or transmitting devices are permitted in the exam room. If you take a cell phone into the exam and it goes off or is discovered during the exam, you may be asked to leave and/or forfeit the exam. It has happened before so don't risk it.

Q: How should I dress at the State exam?
A: Casual business attire is appropriate. Dress in loose, comfortable clothing, not a neck tie or other tight garments. Also, bring a sweater or light jacket so that you'll be comfortable in varying and different temperatures. Depending on where you are seated, it can get quite cold in the exam room. We don't suggest wearing shorts because of this.

Q: What time does the State exam start and end?
A: The exam times vary depending on the schedule you have chosen. There are two four hour testing times per day at 9:00 am and 1:00 pm. You should arrive half an hour before the testing time you scheduled.

Q: Is there assigned seating at the State exam?
A: Yes, the proctor will place you at a computer they have chosen. If the testing room is not crowded, the proctor will have you seated so you're not adjacent to anyone else. If you're not comfortable in the seating arrangement, ask the proctor if you could be placed elsewhere; however, ultimately it's up to the proctor on where they decide to seat you. Since you may have many books to open, you may want to request a larger cubical where you can have easier access to your reference materials.

Q: What happens after I've taken the State exam?
A: The exam is over! What a relief! Now you have to wait for the results. You'll be notified via the mail, usually within six (6) weeks whether you passed or failed.  An average of 70% of correct answers is required to pass the State exam.

Q: How long do I have to wait until I receive my test results?
A: Do not call the State of Florida Licensing Board. They won't give you any information over the telephone. Notice will be provided via email and US mail within six (6) weeks after the close of the last day of the exam testing window. Once your license number has been issued, you can view your license information on the licensing board's website at: State of Georgia Licensing Verification

Back to Top

PLS workshop

Q: What is the percentage of students who pass the State exam?
A: PLS workshop attendees have a 98% + success rate. The majority of the time, everyone in the class passes the State exam. We are proud of this statistic and do everything possible to help you succeed.

Q: What time does the workshop begin and end?
A: On the first morning, please arrive no later than 7:30 AM to register. Subsequent days begin at 8:00 AM. The workshop ends at 7:00 PM each day.

Q: How can I find the exact location of my workshop?
A: Once you register, you'll receive a registration confirmation in the mail that will contain the exact meeting location.

Q: Do you offer food?
A: We ask that you make your own arrangements for eating. To assist you, a list of convenient accommodations will be provided at the start of the workshop. The lunch break is for one (1) hour. There are additional 10 minute stretch breaks every two (2) hours. There are many eating establishments close by within a block of the workshop location.

Q: Do you provide parking?
A: PLS does not provide parking for workshop attendees. Most attendees stay and park at the workshop hotel or a hotel within walking distance of the workshop. This is very convenient since the exam testing site is only one (1) block from the workshop hotel.

 
Q: Will I receive any materials at the workshop?
A: Yes, you'll receive a workshop notebook that outlines course topics. Practice exam based testing will also be taken at the workshop.
 
Q: When attending the workshop, how do I stay in touch with family and colleagues? How can people reach me?
A: Phones are readily available and you'll have time during periodic breaks to make calls. You can use your cell phone on the balcony as well as other areas in the hotel/conference center. We ask that you do not use your cell phone in the workshop area. In addition, our conference centers are equipped with internet access so you can receive your email. Finally, our conference center staff will be happy to take messages or hold faxes for you.

Q: How do I pay for a workshop?
A: For your convenience, you can pay in one of three ways:

• Credit Card or Check Debit: We accept MasterCard, Visa, American Express Credit Cards as well as Debit Cards.

• Check: Make your check payable to Power Learning Systems. Then mail it to: Power Learning, PO Box 7576, Wesley Chapel, FL 33545.

• Bill me: If you select this option, we'll send an invoice within three (3) business days of your registration (any books purchased will not be sent until payment is received).

Q: How late can I wait to sign up for the workshop?
A: Workshop registrations are due no later than ten (10) business days prior to the scheduled workshop date. Registrations received less than 10 business days prior to the workshop will be charged a $50.00 late registration fee. It's best to register early so you can get your Study Guide and begin your advance preparation for the workshop.

Q: Will I receive a confirmation when I register for a workshop?
A: Yes, we'll email you a confirmation of your workshop registration upon registering. It is the responsibility of the attendee to contact PLS if confirmation is not received prior to the class date to ensure your registration has been received.

Q: Is seating limited?
A: Yes. It's highly recommended that you register as early as possible. Early registration guarantees your seat and allows you to get started on studying your reference books in advance of the exam date. Power Learning Systems grants courtesy transfers to people who cannot attend their scheduled workshop. You may use a courtesy transfer for any workshop of equal or lesser length than the original workshop. You must use your courtesy transfer within (1) one year of the date of your originally scheduled workshop. After one (1) year, the transfer option expires.

Q: What if I register for a workshop, but then can't attend?
A: If you can't attend a workshop, you can contact Power Learning Systems in advance to transfer to a future session or you can send someone to take your place. If you need to cancel your attendance, Power Learning Systems will give you a complete refund as long as you cancel more ten (10) days before the workshop is scheduled to begin. To cancel, simply call Power Learning System's. If you cancel with less than ten (10) days advance notice, you'll be liable for the entire workshop fee. Once your payment has been received, you may request a courtesy transfer to use at any future Power Learning Systems workshop of equal or lesser length. The courtesy transfer must be used within one (1) year of the date of your originally scheduled workshop. If you do not attend a workshop session for which you are confirmed and do not contact Power Learning Systems in advance, there is a $100.00 reinstatement and transfer fee to another workshop.

Q: How do I use a courtesy transfer?
A: PLS grants courtesy transfers to people who cannot attend their scheduled workshop. You can use a courtesy transfer for any workshop of equal or lesser length than the original workshop. You must use your courtesy transfer within one (1) year of the date of your originally scheduled workshop. After one (1) year, the transfer option expires.

Q: What happens if the workshop is canceled?
A: We have never had a workshop canceled. We strive to conduct all scheduled workshops. However, PLS reserves the right to cancel any workshop/class/seminar due to inadequate workshop size, weather, or illness. All scheduled attendees will be notified as early as possible should a cancellation occur and our liability will be limited to the return of the registration fees. Any registration fees paid to PLS will be refunded within ten (10) days of the notice of the cancellation.

Q: What is the workshop cancellation policy?
A: If cancellation of your workshop registration is necessary, you must send written notice (e-mail is acceptable) to Power Learning, PO Box 7576, Wesley Chapel, FL 33545 or email us at Cancellation@LowVoltageExam.com. Workshop cancellations made ten (10) business days in advance of the start of the workshop will be accepted at no cost to you. Confirmed attendees who do not attend the workshop or who cancel after ten (10) business days prior to the start of the workshop are responsible for the entire registration fee. A workshop attendee may substitute another person at no additional charge. The substitution request must be received before the start of the workshop. A workshop attendee has the option to transfer (one time) to a future workshop date, within a 12-month (one year) period. The transfer request must be provided in writing prior to the workshop. No refunds will be given on a transferred registration.

Q: What if I'm late to the workshop?
A: Make ever effort not to be late. You will miss valuable information necessary to pass the exam. There is a lot of information the instructor covers to prepare you for the State exam. The first day of the Workshop begins at 7:30 AM and the remaining days begin at 8:00 AM. You will have one (1) hour for lunch and dinner so you should plan on being back to the classroom as soon as possible after you eat. If you're late returning, take your seat with as little distraction as possible. Plan in advance for traffic congestion and changing weather. You may want to consider staying at the hotel conference center or another location close to the workshop so you won't have the added stress of driving to the workshop.

Q: Will the instructor embarrass me, have me read out loud, or ask me any direct questions?
A: No, the instructor does not question the students or put them on the spot or in anyway make them feel uncomfortable. If a student raises their hand or volunteers to answer a question or ask a question of the instructor, the instructor responds cordially. The instructor takes extreme efforts to conduct the class in a relaxed, friendly, and non-stressful atmosphere so that the student feels comfortable and is able to absorb the necessary information and develop the skills necessary to pass the exam.

Q: Can I record the workshop instructor?
A: No, all verbal content provide by the instructor is copyrighted and guarded and is NOT to be recorded by any electronic means. Out of respect for the privacy rights of others attending as well as PLS's copyrights, we ask for your cooperation in not recording the workshop. If you're found using a recording device, you'll be asked to leave the workshop. No refund will be given.

Q: Is there a charge to attend the workshop a second time if I fail to pass the State exam?
A: Yes, however, after attending the workshop your chances of passing the State exam are greatly enhanced. PLS workshop attendees have a 98% + success rate. The majority of the time everyone in the class passes the State exam. We're proud of this statistic and do everything possible to help you succeed. If you're having difficulty understanding a particular area of study, be sure to bring this to the attention of the instructor. This will allow the instructor to focus more attention on those areas and work with you on a personal level. You should make every effort to sit in the front of the class as well as see the instructor after the class ends if you're confused about a topic. He will work with you personally, addressing this troubling area. Do not be shy to approach the instructor. The instructor is there to help you pass the exam. Ask for his help because he wants you to succeed and he'll do all he can to help you obtain your goal to pass the exam.

Back to Top